Returns & Exchanges
At Maze Products, we want you to be completely satisfied with your home essentials; if a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for the return to receive a Return Authorization.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, instruction manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund back to the original payment method within 5 to 7 business days.